We are committed to providing inclusive, confidential, and stigma‑free HIV services for our patients and staff.

HIV Testing

We offer HIV testing to:

• Patients who are eligible for an NHS Health Check
• Anyone who requests an HIV test

Testing is provided in a supportive, non‑judgemental environment, and confidentiality is always maintained.

HIV Confident

We proudly support the HIV Confident initiative, which aims to challenge stigma and discrimination and promote understanding of HIV in healthcare settings. We will share links to public‑facing resources from the HIV Confident website to help patients and staff access reliable information and support.

HIV Awareness

All staff actively participate in promoting HIV awareness, including recognising World AIDS Day, to help reduce stigma and encourage open and informed conversations about HIV.

HIV Confident Champion

Our HIV Confident Champion is:

Jennifer Osei‑Adjei

Jennifer is available to offer a supportive and confidential listening ear and can guide patients or employees to the most appropriate reporting or support route if they experience or witness HIV‑related stigma or discrimination.

Contact:
📧 jadjei-osei@nhs.net

Reporting Stigma or Discrimination

If you experience or witness HIV‑related stigma or discrimination, you can report this through our complaints procedures. Reports can be made in the following ways:

• By completing a complaints form available at reception
• By contacting the practice via email
• By speaking to the Practice manager

All concerns will be taken seriously and handled sensitively, respectfully, and in line with our confidentiality and complaints policies.

Our practice uses Accurx Scribe, a secure and clinically approved tool, to support clinicians in documenting consultations. This system assists in capturing accurate notes during patient appointments, helping to streamline documentation and improve the quality of care.

How It Works

During your consultation, your clinician may use Accurx Scribe to assist in creating clinical notes. The tool operates securely within NHS systems and does not share your information outside approved healthcare environments.

Data Protection and Privacy

Accurx Scribe complies with UK GDPR and Data Protection Act 2018 requirements.

• Your information remains confidential and is only used for direct care purposes.
• All data processed by Accurx is encrypted and stored securely within the NHS network.
• The system does not use or retain any data beyond what is necessary for your medical record.

We take your privacy seriously and ensure that all data is processed lawfully, fairly, and transparently.

For more information about how we handle your data, please contact the Practice Manager for a copy of our Practice Privacy Notice.

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